Returns & Refunds Policy

 

You have 30 days from the day you receive your item to request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

To initiate a return, please contact us at sales@gifts4youall.com. If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

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Refunds (Store Credit)

 

Once your return is received and inspected, we will send you an email to notify you that we've received your returned item. If your return is approved, a store credit will be issued to you within 2-3 working days. This store credit will be sent to the email address associated with your order.

When returning an item, please ensure you include a note within your parcel stating your name and order number.

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Exchanges

 

If you need to exchange an item, please send us an email at sales@gifts4youall.com. Please also ensure you include a note within your return parcel stating your name and order number.

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Shipping Costs for Returns

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, it will be for the value of the item only, minus the original shipping costs.

When shipping items back to us, we recommend using a trackable delivery service or the Royal Mail 'signed for' service. We will not be held responsible for your item(s) if they go missing in transit when being returned to us.

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Damages and Issues

 

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Before opening your package, we strongly advise recording the unboxing process via your phone. This video should clearly show all sides of the box before it's opened and then the complete unboxing of the item(s) inside. This will serve as valuable evidence in case of any issues with damaged or incorrect items.

Please note: We are not responsible for any loss or damage during shipping, and we do not issue refunds or replacements due to carrier issues. However, if your order is damaged or lost in transit, please contact the carrier directly (e.g., Evri, Royal Mail, DPD, Yodel).

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Non-Returnable Items

 

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return questions at sales@gifts4youall.com.